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Month: March 2018

Windows 10 Spring Creators Update: What’s New?

Windows 10 Spring Creators Update: What’s New?

Microsoft OS has a new spring in its step. A new version of Windows 10 is set to be released next month. Called the Spring Creators Update (because, despite a ton of snow to the contrary, it really is spring), it’s been available to Windows Insider members since late last year, but will start to […]

What Can We Learn From The Atlanta Ransomware Attack?

What Can We Learn From The Atlanta Ransomware Attack?

Another day, another ransomware attack… The American city of Atlanta, Georgia, has suffered a major ransomware attack, which is said to be affecting some of its services and potentially jeopardising the personal data of citizens, staff and other related parties. In a press conference on Thursday afternoon, the city’s mayor, Keisha Lance Bottoms, admitted, “We […]

Every Business Should Have A Social Media Policy. Here’s Why

Every Business Should Have A Social Media Policy. Here’s Why

People love to share. That could be bad news for your business… Like it or not, social media is now woven into the very fabric of everyday life for many of us. Whether it’s Facebook, LinkedIn, Twitter, Whatsapp or one of many, many other social networks, it’s become incredibly easy to chat and to share […]

5 Important Lessons From GDPR 101 Essex

5 Important Lessons From GDPR 101 Essex

Fraud, social engineering and more were high on the agenda. Following the success of its first GDPR 101 event in Hampshire, TMB headed to the Weston Homes Community Stadium in Colchester, Essex, to further spread the word about General Data Protection Regulation and cyber security. This time, we were joined by David Anthony, Cyber Protect […]

Ransomware May Be Down, But Other Types Of Malware Are Thriving

Ransomware May Be Down, But Other Types Of Malware Are Thriving

There’s good news, and there’s bad news. Ransomware – the insidious form of computer malware that locks users’ computers and demands money to unlock them – seems to be on the decline. That’s one of the key findings from the 2018 SonicWall Cyber Threat Report, which recorded a massive 71.2% drop in ransomware attacks in […]

What’s New In Opera 3 (2.50.50) and Capital Gold Payroll (4.05.00)?

What’s New In Opera 3 (2.50.50) and Capital Gold Payroll (4.05.00)?

New features make data protection easier. Pegasus has released a couple of important product updates, which add new functionality to both Opera 3 and Capital Gold Payroll. Opera 3 2.50.50, which is set to be released at the end of March, will include an important new chargeable utility, designed to help users with the processing […]

What Is The Data Protection Fee, And Why Should You Pay It?

What Is The Data Protection Fee, And Why Should You Pay It?

If you’re not registered with the ICO as a data controller, you might be breaking the law. With GDPR now in effect, most businesses are aware of the responsibilities they hold in relation to personal data. But one element of the rules that hasn’t perhaps been widely publicised is that of the data protection fee, […]

Does It Pay To Be An Early Adopter?

Does It Pay To Be An Early Adopter?

Sometimes being first really can be the worst. As an early adopter of technology, there’s no doubt you could give your business a huge boost. Buying into the latest, greatest innovations could grant you an edge over your competitors and help your business run more effectively. But being at the bleeding edge of progress is […]

What Does The Internet Of Things Mean For Businesses?

What Does The Internet Of Things Mean For Businesses?

TMB looks at the possible consequences of increased web connectivity. The term ‘Internet of Things’ has gained a lot of currency in recent years, thanks to the runaway success of voice assistants like the Amazon Echo, but it’s been around for a lot longer than you might think. In fact, IoT devices have existed since […]

How Remote Working Saved Us From The Beast From The East

How Remote Working Saved Us From The Beast From The East Remote working

With the right tools and some technical knowhow, you can keep your business going through rain, sleet or inches and inches of snow. How do you make remote working work for you? You might not have asked yourself this question much before, but the recent extreme weather may have brought it to the forefront of […]

How Will The Right To Be Forgotten Affect SMEs?

How Will The Right To Be Forgotten Affect SMEs?

New rules are coming, and people may well want to use them. Thanks to GDPR, the way companies manage personal data is being brought firmly into the light. There’s still some way to go before the new rules become common knowledge, but as more and more people realise what their rights are, there could be […]

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: https://www.autotask.com/privacy-policy. Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43. Mailchimp’s policy is here: https://mailchimp.com/legal/privacy.

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.

Cookies

Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at info@tmb.co.uk or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..