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Category: Business Software

Good business software can make a real difference to the work you do. It can change the way you communicate with colleagues, suppliers and customers. It can make recording information and taking orders easier than ever. And it can be the very thing you base your entire business on.

Here, we’ll blog about the tools we use ourselves and that we recommend for our customers.

No Delays For Making Tax Digital

No Delays For Making Tax Digital

If this makes tax too taxing, tough. The government’s Making Tax Digital plans are to go ahead, despite calls from opposition MPs to delay its rollout. Speaking in Parliament, Mel Stride, the Financial Secretary to the Treasury, made a clear declaration about the importance of this legislation: “It has never been more important for businesses […]

Work Smarter With MyAnalytics

Work Smarter With MyAnalytics

Microsoft’s tool can help with efficiency. Microsoft has made its MyAnalytics tool available to more users, helping people to improve productivity and to gain a better work/life balance. Previously only available to users on an Enterprise E5 plan or as an add-on to E1 and E3 plans, MyAnalytics is now available to all Office365 users […]

UK Businesses Beat European Average For Cloud Adoption

UK Businesses Beat European Average For Cloud Adoption

Online services now favoured by an increasing number of organisations. Cloud computing for business is yet to go mainstream in Europe according to research from Eurostat, the statistical office of the European Union. While cloud computing might not yet be widespread, the use of cloud services in the EU has still increased compared with statistics […]

Collaborative Working With Microsoft Tools

Collaborative Working With Microsoft Tools

How to promote teamwork with the right software. There are all sorts of benefits to collaborative working. Helping those within a business to better recognise and work towards shared goals, collaborative working can bring more ideas and expertise to the table when resolving problems, as well as solving those problems quicker and more efficiently. Collaborative […]

Password Managers: A Beginner’s Guide

Password Managers: A Beginner’s Guide

Why bother remembering passswords if you don’t have to. If the many data breaches experienced by firms large and small in recent years has taught us anything, it’s that there are still people out there who think that setting their password as their birthdate – or, worse still, ‘password’ – is a good idea. Indeed, […]

Windows 7 ESU Gives Businesses A Lifeline – But At A Cost

Windows 7 ESU Gives Businesses A Lifeline – But At A Cost

Good news if your upgrade plans are lagging behind. If your business is still running Windows 7, you’ll probably know that extended support for it is set to end on 14th January 2020, after which there will be no more security updates. At least, that was the case until Microsoft announced Windows 7 ESU (Extended […]

Major Microsoft Products Are Reaching End Of Life

Major Microsoft Products Are Reaching End Of Life

Why does that actually matter? Is your business still using Windows 7 computers? If so, you should really think about upgrading, because 18 months from now, it’s going to reach end of life status – and it’s only one of a few Microsoft products that will no longer be supported. On 14th January 2020, as […]

How Does Shadow IT Affect Small Businesses?

How Does Shadow IT Affect Small Businesses?

Is it time to bring shadow IT into the light? Shadow IT is something all big companies will have to deal with at some point. Some see it as a boon to productivity, while others see it as a hindrance and a security risk. But what is shadow IT? And does it affect small businesses […]

Microsoft Ends Forum Support For Windows 7

Microsoft Ends Forum Support For Windows 7

… As well as Windows 8.1, Office 2010 and more. With just over a year and a half until Microsoft drops support for Windows 7, the firm has announced it will no longer provide advice for the operating system on its official forums. Joining it will be Windows 8.1, 8.1 RT and a bunch of […]

Data Recovery For SMEs Is More Than A Luxury

Data Recovery For SMEs Is More Than A Luxury

How would data loss affect your business? Every business, no matter how large or small, should have a data recovery strategy. Like seatbelts in cars, hopefully you’ll never need them, but if the worst does happen, you’ll be glad they’re there. Imagine, for a moment, that you came to work one day to find every […]

Office 2019 Vs Office 365: What’s The Difference?

Office 2019 Vs Office 365: What’s The Difference?

Lots of new features, but you can already find them in another Microsoft product… A brand new version of Microsoft Office is on the way, and for eligible customers, there’s a preview version available to try right now. But what’s actually new, and why should you choose this version over the ones that are already […]

Why Are Free IT Solutions Actually Free?

Why Are Free IT Solutions Actually Free?

You might be paying in ways you never even considered. As Janet Jackson and Luther Vandross once sang, the best things in life are free. Chances are, though, they probably weren’t referring to free software and internet services. But if they were, would it be true? Or would the logic of an idiom far older […]

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: https://www.autotask.com/privacy-policy. Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43. Mailchimp’s policy is here: https://mailchimp.com/legal/privacy.

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.

Cookies

Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at info@tmb.co.uk or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..