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Category: Cyber Security

Is Biometric Security Good Enough For A Bank Card?

Is Biometric Security Good Enough For A Bank Card?

RBS is banking on its new fingerprint tech to lead the way. Royal Bank of Scotland is piloting a bank card with a built-in fingerprint reader. The card, made by digital security firm Gemalto, will enable customers to make payments that exceed the £30 contactless limit, without them having to enter their PIN. But is […]

Resistance To 2FA Is About Education, Says Security Expert

Resistance To 2FA Is About Education, Says Security Expert

Users still largely ignore one of the most effective security measures available to them. We’ve said it before, and we’ll keep saying it: two-factor authentication (2FA) works, and everyone should be using it. Yet the vast majority of people continue to use single-factor logins, despite the clear security advantages of 2FA. Why? What is to […]

Why Device Management Matters To All Businesses

Why Device Management Matters To All Businesses

Control who can and can’t access valuable data. Does your business operate some kind of device management policy? If not, you could be leaving yourself open to unnecessary risk from various threats, including malware breaches and rogue employees. Without a clear idea of which devices are able to access your business’s data, it’s impossible to […]

TMB’s 2018 Highlights And Lowlights

TMB’s 2018 Highlights And Lowlights

We take a look at the stories that caught our eye last year. The first week of 2019 is nearly over. The last of your new year’s hangover is finally fading, and the extra inch you’ve added to your waistline over the festive period now appears to be a permanent feature of your body. What […]

Powerful People And Cyber-Ignorance Are A Dangerous Mix

Powerful People And Cyber-Ignorance Are A Dangerous Mix

Those at the top need to be more aware of cyber security threats. When Rudy Giuliani, once mayor of New York City and now head legal buffoon for US President Donald Trump, accidentally inserted a web link in one of his tweets recently, only the most hardened of Trump supporters resisted laughing at his lack […]

NHS Cyber Security Failures Are A Lesson For Us All

NHS Cyber Security Failures Are A Lesson For Us All

Health service still not protecting itself, despite major ransomware attack. Following the widespread damage caused by a high-profile ransomware attack, you might expect the NHS to have implemented an equally widespread cyber security strategy. Recently released research, however, has revealed a somewhat more patchy approach – one that provides a perfect example of how not […]

Cyber Crime Is Still Rising, Say Police Forces

Cyber Crime Is Still Rising, Say Police Forces

Reported incidents grow. UK think tank Parliament Street has released a report into the pressures that police are facing, focusing on the impact of cyber crime. There is a lot of discussion on how businesses and individuals should better prepare themselves for handling cyber attacks and fraud, but the strain cyber crime is putting the […]

UK Facing More Than 10 Cyber Attacks A Week

UK Facing More Than 10 Cyber Attacks A Week

National Cyber Security Centre handles over 1,100 attacks in two years, while cybersecurity skills gap grows. If you were ever in any doubt about the fine work that the good people at the National Cyber Security Centre (NCSC) do, then data coming from the government agency’s second annual review should leave you under no illusions […]

How Your Business Can Benefit From ECSM

How Your Business Can Benefit From ECSM

CyberSecMonth is in full swing, with plenty of great advice and content. October 2018 is this year’s European Cyber Security Month (ECSM), and as always it’s spawned tons of security-themed content and events. ECSM is an awareness campaign run by the EU every year, which started in 2012. As well as content from the organisers, […]

How Using A Default Password Can Put Your Business At Risk

How Using A Default Password Can Put Your Business At Risk

If it says ‘changeme’, please take the hint. The importance of strong passwords should be obvious, yet when it comes to IT hardware an alarming number of people never bother to set a password at all. Instead, they stick with the default password and happily go about using their equipment – completely oblivious to the […]

A Load Of Rubbish! IT Recycling And Disposal

A Load Of Rubbish! IT Recycling And Disposal

Who’s up for saving the planet? Classified ads site Craigslist is known the world over as a place to advertise goods and services to sell to others. You’ll find anything on there if you look hard enough. New homeowners can fill their bare new abode, keen sports fans can purchase memorabilia and equipment, and job-hunters […]

Insider Threat: Why Does It Happen, And How Can You Prevent It?

Insider Threat: Why Does It Happen, And How Can You Prevent It?

As Bupa gets a hefty fine for the actions of a rogue employee, we look at how the biggest security threat may be from within. Not a week seems to pass without a business being targeted by hackers – often criminal gangs located in foreign countries. But almost as often, the threat is closer to […]

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: https://www.autotask.com/privacy-policy. Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43. Mailchimp’s policy is here: https://mailchimp.com/legal/privacy.

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.

Cookies

Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at info@tmb.co.uk or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..