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Category: News

Is Biometric Security Good Enough For A Bank Card?

Is Biometric Security Good Enough For A Bank Card?

RBS is banking on its new fingerprint tech to lead the way. Royal Bank of Scotland is piloting a bank card with a built-in fingerprint reader. The card, made by digital security firm Gemalto, will enable customers to make payments that exceed the £30 contactless limit, without them having to enter their PIN. But is […]

Leading By Example: TMB Nominated For Network Group Award

Leading By Example: TMB Nominated For Network Group Award Trophy and crossed fingers

TMB’s dedication and adaptability recognised. Technology Means Business has been added to the Network Group 2019 Awards shortlist. The nomination, in the category ‘Leading by Example – Member of the Year’, is welcome recognition of the work TMB has done in recent months to overhaul its managed IT services and reshape its service delivery for […]

HoloLens 2: Good For Business Or Not?

HoloLens 2: Good For Business Or Not?

Is it time to augment your business reality? In May 2018, we asked ‘Is the Microsoft HoloLens Worth It For SMEs?’ Now, as of yesterday, it’s time to ask whether the HoloLens 2 has worthwhile uses in a business setting or whether it’s merely a solution looking for a problem. Unveiled at a kick-off event […]

Article 13 & Article 11: What Do They Mean For Your Business?

Article 13 & Article 11: What Do They Mean For Your Business?

The meme ban and link tax are back on the table again. Controversial new copyright laws proposed by the EU edged closer to reality this week, having been thus far delayed by disagreements between various stakeholders. Up until now, France and Germany had been at an impasse regarding some of the conditions of the Directive […]

Is Microsoft Working On A Personal Data Project?

Is Microsoft Working On A Personal Data Project?

Internet reports surfaced earlier this month that have set a few tongues wagging. The reports came on the back of a post from a Twitter user who initially wrote a message claiming to show a screenshot of a website for a project named ‘Bali’. The user wrote that “Microsoft Bali is a project that can […]

Microsoft Acknowledged For Accessibility

Microsoft Acknowledged For Accessibility

Recognised at Disability-Smart Awards Last year’s Disability-Smart Awards recognised organisations and individuals that have made an outstanding contribution to disabled people and Microsoft was recognised for its own efforts in ensuring that its products can be used by as many people as possible. The Business Disability Forum is behind the event which took place in […]

TMB’s 2018 Highlights And Lowlights

TMB’s 2018 Highlights And Lowlights

We take a look at the stories that caught our eye last year. The first week of 2019 is nearly over. The last of your new year’s hangover is finally fading, and the extra inch you’ve added to your waistline over the festive period now appears to be a permanent feature of your body. What […]

Microsoft launches Microsoft 365 Freelance Toolkit

Microsoft launches Microsoft 365 Freelance Toolkit

Microsoft launches Microsoft 365 Freelance Toolkit. Microsoft has demonstrated its recognition of businesses’ increased participation in the ‘gig’ economy with the launch of the Microsoft 365 Freelance Toolkit, described by the firm as “a curated set of tools, templates, and best practices to help our customers launch, execute and manage freelance programs at scale”. The […]

NHS Cyber Security Failures Are A Lesson For Us All

NHS Cyber Security Failures Are A Lesson For Us All

Health service still not protecting itself, despite major ransomware attack. Following the widespread damage caused by a high-profile ransomware attack, you might expect the NHS to have implemented an equally widespread cyber security strategy. Recently released research, however, has revealed a somewhat more patchy approach – one that provides a perfect example of how not […]

New Tech Initiative Targets Small Businesses

New Tech Initiative Targets Small Businesses

Scheme launched as part of London Mayor’s wider Economic Development Strategy. London mayor Sadiq Khan has published his strategy for making the capital a fairer, more inclusive city, the Economic Development Strategy. As part of that strategy, plans are in place to help small businesses take advantage of London’s technology and artificial intelligence sectors, both […]

Cyber Crime Is Still Rising, Say Police Forces

Cyber Crime Is Still Rising, Say Police Forces

Reported incidents grow. UK think tank Parliament Street has released a report into the pressures that police are facing, focusing on the impact of cyber crime. There is a lot of discussion on how businesses and individuals should better prepare themselves for handling cyber attacks and fraud, but the strain cyber crime is putting the […]

Data Protection Fee Fines Are Now A Reality

Data Protection Fee Fines Are Now A Reality Data Protection Fee fines

Here’s what you need to know. When GDPR came into effect, it brought with it the Data Protection Fee, which most organisations have to pay. Failure to cough up the cash, it said, would result in a monetary penalty of several thousand pounds. This week, Data Protection Fee fines became a reality. Over the past […]

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: https://www.autotask.com/privacy-policy. Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43. Mailchimp’s policy is here: https://mailchimp.com/legal/privacy.

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.

Cookies

Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at info@tmb.co.uk or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..