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Category: Software

How Microsoft Teams Can Help Your Business Succeed

How Microsoft Teams Can Help Your Business Succeed

Work better together with Microsoft’s collaboration tool. Microsoft Teams, the company’s business communication and collaboration tool, has made a name for itself in the two years since its launch. While Skype for Business rightly remains a popular business chat choice, Microsoft Teams is used by hundreds of thousands of businesses around the world. Indeed, research […]

Productivity Apps That Can Make A Real Difference

Productivity Apps That Can Make A Real Difference

Give your business a boost. It’s fair to say that when it comes down to it, the main thing we really want from software is to make our business more productive. Whether it’s more efficient project scheduling, help with organising financial records, or accessible office apps, software that helps to streamline everyday administrative tasks gives […]

Collaborative Working With Microsoft Tools

Collaborative Working With Microsoft Tools

How to promote teamwork with the right software. There are all sorts of benefits to collaborative working. Helping those within a business to better recognise and work towards shared goals, collaborative working can bring more ideas and expertise to the table when resolving problems, as well as solving those problems quicker and more efficiently. Collaborative […]

Password Managers: A Beginner’s Guide

Password Managers: A Beginner’s Guide

Why bother remembering passswords if you don’t have to. If the many data breaches experienced by firms large and small in recent years has taught us anything, it’s that there are still people out there who think that setting their password as their birthdate – or, worse still, ‘password’ – is a good idea. Indeed, […]

Why You Should Install The Windows 10 Update Next Month

Why You Should Install The Windows 10 Update Next Month

Security and reliability, plus new features expected Next month will see a major update for Windows 10 users. How do we know this is coming in October? Because Microsoft has cunningly labelled it the October 2018 Update. While we don’t yet know the exact date, rumours are suggesting that it could very well be upon […]

Windows 7 ESU Gives Businesses A Lifeline – But At A Cost

Windows 7 ESU Gives Businesses A Lifeline – But At A Cost

Good news if your upgrade plans are lagging behind. If your business is still running Windows 7, you’ll probably know that extended support for it is set to end on 14th January 2020, after which there will be no more security updates. At least, that was the case until Microsoft announced Windows 7 ESU (Extended […]

Teams And Slack: Who Wins The Most From Atlassian Dropping Stride?

Teams And Slack: Who Wins The Most From Atlassian Dropping Stride?

The market for enterprise communication tools has lost one major contender, but it could provide an invaluable chance for Microsoft. Australian software developer Atlassian is abandoning both its business chat applications, leaving many of its customers wondering where they should turn next. With both HipChat and Stride set to be discontinued, there will soon be […]

Why Windows 10 Is Right For Your Business

Why Windows 10 Is Right For Your Business

Although more and more businesses are upgrading to Windows 10, there are still many that are running Windows 7. As great as the older operating system has been, it’s very much long in the tooth these days, and support will completely end for it in 2020. Already, Microsoft has stopped engaging in the official Windows […]

Major Microsoft Products Are Reaching End Of Life

Major Microsoft Products Are Reaching End Of Life

Why does that actually matter? Is your business still using Windows 7 computers? If so, you should really think about upgrading, because 18 months from now, it’s going to reach end of life status – and it’s only one of a few Microsoft products that will no longer be supported. On 14th January 2020, as […]

Microsoft Teams Now Has A Free Version

Microsoft Teams Now Has A Free Version

What’s been left out, and is it worth giving this chat application a try? Microsoft Teams, the company’s answer to popular corporate chat application Slack, is now available for the low, low price of nothing at all. Yes, there’s now a free version of Microsoft’s versatile business communication tool – something that people have been […]

Why Cyber Security Training Needs To Be Ongoing And Consistent

Why Cyber Security Training Needs To Be Ongoing And Consistent

Uninformed people are a risk to your business. Are you prepared to pay the price for their mistakes? If businesses are to stand any chance of fighting cyber crime, they have to equip their people with the skills to spot when something isn’t right. That’s why cyber security training shouldn’t be seen as a luxury, […]

How Does Shadow IT Affect Small Businesses?

How Does Shadow IT Affect Small Businesses?

Is it time to bring shadow IT into the light? Shadow IT is something all big companies will have to deal with at some point. Some see it as a boon to productivity, while others see it as a hindrance and a security risk. But what is shadow IT? And does it affect small businesses […]

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: https://www.autotask.com/privacy-policy. Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43. Mailchimp’s policy is here: https://mailchimp.com/legal/privacy.

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.

Cookies

Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at info@tmb.co.uk or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..