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Category: Technology

Cryptocurrency: Why It’s Still Not Worth It

Cryptocurrency: Why It’s Still Not Worth It

If you like losing money, hop on board. Otherwise, you should hold off for now. Depending on who you talk to, cryptocurrency is either the best modern invention since the smartphone or it’s nothing more than a hyped-up Ponzi scheme with a thin veil of mainstream acceptability. Previously, when TMB wrote about this subject, we […]

HoloLens 2: Good For Business Or Not?

HoloLens 2: Good For Business Or Not?

Is it time to augment your business reality? In May 2018, we asked ‘Is the Microsoft HoloLens Worth It For SMEs?’ Now, as of yesterday, it’s time to ask whether the HoloLens 2 has worthwhile uses in a business setting or whether it’s merely a solution looking for a problem. Unveiled at a kick-off event […]

TCO Certified Focuses On Extending Product Life Cycle

TCO Certified Focuses On Extending Product Life Cycle

Updated criteria to aid in responsible purchasing choices. Earlier this week, the world-leading sustainability certification for IT products, TCO Certified, launched the latest generation – the eigth, in fact – of its set of criteria. The TCO Certified labelling scheme is the brainchild of Sweden-based TCO Development, and the scheme exists to help drive progress […]

New Tech Initiative Targets Small Businesses

New Tech Initiative Targets Small Businesses

Scheme launched as part of London Mayor’s wider Economic Development Strategy. London mayor Sadiq Khan has published his strategy for making the capital a fairer, more inclusive city, the Economic Development Strategy. As part of that strategy, plans are in place to help small businesses take advantage of London’s technology and artificial intelligence sectors, both […]

5G Mobile Broadband: What’s Next?

5G Mobile Broadband: What’s Next?

We take a look at some of the current stories surrounding this new technology. Are consumers willing to pay for 5G? Not according to research from PwC. A recent survey carried out in the US asked 1,000 people about their awareness of 5G, their expectations of the technology and, crucially, their willingness to pay for […]

2018 Budget: How Will It Affect SMEs And The Technology Sector?

2018 Budget: How Will It Affect SMEs And The Technology Sector?

We look at the Chancellor’s latest statement. The Chancellor of the Exchequer, Philip Hammond, has delivered what is expected to be the last budget before *shudder* Brexit. Among the detail were various announcements directed at SMEs and the broader technology sector. Here, we break down some of the key messaging. Business Rates Cut For Retailers […]

Windows 10 Update Pulled

Windows 10 Update Pulled

Automatic file deletion results in swift action. Over the past few days, Microsoft has found itself in an unenviable position: having to apologise to Windows users. The October rollout of the much-anticipated Windows 10 Update was meant to run smoothly. Testing had been carried out with users on the Windows Insider program (Microsoft’s software testing […]

Google Titan: What Is It, And Should You Use It?

Google Titan: What Is It, And Should You Use It?

Say bye bye to passwords? For a company of Google’s size, it seems appropriate for it to have a product called Titan. Released just a few days ago, Google Titan is a hardware-based authentication device that enables users to log into computers and accounts simply by plugging in a USB key and pressing a button. […]

Peripheral Vision: The Importance Of External Devices

Peripheral Vision: The Importance Of External Devices

Is your business using the right computing equipment? When considering IT budgets and workstation setups, it’s perhaps understandable that computer peripherals might not stir up much passionate debate. If a brand new laptop, desktop PC or smartphone are blockbuster purchases, peripherals are all too easily viewed as the bargain basement purchase from the local supermarket. […]

Foreshadow Is Part Of A Long-Term Problem, Says Security Expert

Foreshadow Is Part Of A Long-Term Problem, Says Security Expert

SonicWall’s CEO, Bill Conner, explains why processor vulnerabilities like Foreshadow aren’t going away. Foreshadow, the hardware-level processor flaw recently discovered in Intel chips isn’t the first of its kind – and won’t be the last. At the beginning of the year, there was widespread panic about Spectre and Meltdown, and although patches have been released to […]

Should Businesses Stop Using Fax Machines?

Should Businesses Stop Using Fax Machines?

New research suggests they’re a security risk. This week, a report from the BBC revealed that millions of fax machines are at risk from hackers, who only need to send a booby-trapped image to give them a way into corporate networks. From there, the criminals could easily steal data, install ransomware and cause all manner […]

Using A Tablet For Business: Which Platform Is Best?

Using A Tablet For Business: Which Platform Is Best?

Mobile devices are light and easy to use, but can they really be used for serious work? Using a tablet for business can seem attractive for a number of reasons. Like laptops, they enable remote working and hot desking, allowing workers to stay in touch with the office when they’re out and about. They’re much […]

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: https://www.autotask.com/privacy-policy. Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43. Mailchimp’s policy is here: https://mailchimp.com/legal/privacy.

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.

Cookies

Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at info@tmb.co.uk or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..