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Category: Trends

Cryptocurrency: Why It’s Still Not Worth It

Cryptocurrency: Why It’s Still Not Worth It

If you like losing money, hop on board. Otherwise, you should hold off for now. Depending on who you talk to, cryptocurrency is either the best modern invention since the smartphone or it’s nothing more than a hyped-up Ponzi scheme with a thin veil of mainstream acceptability. Previously, when TMB wrote about this subject, we […]

TMB’s 2018 Highlights And Lowlights

TMB’s 2018 Highlights And Lowlights

We take a look at the stories that caught our eye last year. The first week of 2019 is nearly over. The last of your new year’s hangover is finally fading, and the extra inch you’ve added to your waistline over the festive period now appears to be a permanent feature of your body. What […]

Can Co-working Help Your Business?

Can Co-working Help Your Business?

Generally used by self employed, co-working spaces could be useful to businesses as well. Co-working has seen a marked rise in the UK in recent years, contributing to a boom in flexible working that individuals – in particular freelancers and entrepreneurs – have taken advantage of. Spaces for co-working are becoming commonplace all across the […]

Dealing With The Digital Skills Gap

Dealing With The Digital Skills Gap

Research shows majority of employees don’t have necessary skills for their roles. Organisations are facing a digital skills shortfall as employees are lacking in the skills needed for their jobs. Analysts at research firm Gartner have revealed a study that shows just a fifth of employees have the necessary skills for their current and future […]

West Midlands Confirmed As Government’s 5G Testbed

West Midlands Confirmed As Government’s 5G Testbed

Trials across three cities West Midlands. Home of Spaghetti Junction, some half-decent football teams, Edgbaston cricket ground and, of course, the birthplace of Ozzy Osborne. Not content with all that, the area will now go down in history as the testbed region for 5G urban connectivity. With up to £50m available for the Urban Connected […]

How Cyber Security Professionals Are Being Tempted By Crime

How Cyber Security Professionals Are Being Tempted By Crime

Sometimes the big money lies on the dark side… IT security professionals are generally viewed as the good guys, right? You know the routine. If you have a problem, if no one else (in the office) can help, and if you can find them, maybe you can hire… the IT security guy. It seems that […]

Government Confirms Full Fibre Future

Government Confirms Full Fibre Future

Would you like to go faster? The UK government has laid out its plans for a national, long-term strategy for UK telecommunications, announcing its intentions to establish mandatory full fibre broadband for all new homes, together with a new priority to connect hard-to-reach rural areas. Currently, the UK’s global broadband standing is, and this is […]

What Will AI And Automation Mean For Small Businesses?

What Will AI And Automation Mean For Small Businesses?

Machines could offer a new beginning or the beginning of the end for businesses (and maybe the human race). Artificial intelligence is big news. Every day, it seems, there are more stories and opinion pieces about the latest advances in and predictions for AI. We’re on the cusp of something much greater,  and some predict […]

Could SD Cards Be The Future Of Storage?

Could SD Cards Be The Future Of Storage?

Can big things come in small packages? In light of GDPR, businesses are acutely aware of the importance of data protection, with discussion surrounding how businesses securely protect information now commonplace. Businesses should also give regular thought to the storage methods they employ to house that data, both physically and in that mystical, digital realm […]

Are Data Hacks Scaring Customers Away?

Are Data Hacks Scaring Customers Away?

Trust is hard won but easily lost. The recent data breach at Dixons Carphone has shone yet another unwelcome light on a very real and pressing issue for businesses: consumer trust. According to data from cybersecurity specialist Bullguard, businesses have a lot of work to do to. A study of 2,000 adults commissioned by the […]

Is Your Business A Victim Of Digital Inequality?

Is Your Business A Victim Of Digital Inequality?

How access to broadband can have a real impact on your bottom line. The problem of digital inequality has been starkly illustrated by a new study from comparison service GoCompare. Looking at 57 major business hubs across the country, the research has revealed significant differences in the availability of high-speed broadband and mobile internet. Displayed […]

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: https://www.autotask.com/privacy-policy. Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43. Mailchimp’s policy is here: https://mailchimp.com/legal/privacy.

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.

Cookies

Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at info@tmb.co.uk or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..