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NetSuite CRM+

NetSuite CRM+

CRM Analytics and Reporting


NetSuite CRM+ offers the industry’s first and only:

  • Order Management
  • Incentive Management
  • Project Tracking
  • Web Hosting, Analytics, Intranet
  • Xtreme List Editing
  • NetSuite CRM+ functionality includes*:

  • Sales Force Automation
  • Contact Management
  • Marketing Automation
  • Customer Service and Support
  • Reporting and Analysis
  • Offline Sales Client
  • Complete Customisation and Configuration
  • Integrated Order Management
  • Incentive Management
  • Project Tracking
  • Customer Portal
  • Partner Relationship Management
  • Website Hosting & Analytics
  • *Some features sold in add-on module

    The typical company deploying NetSuite increased sales productivity by 12.5% and companies can expect to improve productivity by up to 20%.
    Source: Nucleus Research

    Get Instant Access to Your Sales, Service, and Marketing Performance

  • Improve sales productivity by 15%–20%
  • Average productivity gain of 20% for customer service representatives
  • Reduction in customer service call resolution times by 30%–60%
  • Greater marketing campaign ROI
  • Streamlined quote-to-order processes
  • Do you have the information you need to forecast sales performance right now? Do you have fingertip access to customer satisfaction or lead conversion? Or is it buried in spreadsheets, homegrown systems or personal SFA applications?

    NetSuite's CRM + delivers built in real time dashboards, reporting and analytics enabling your sales, marketing and service team to monitor personalised Key Performance Indicators and get access to the latest reports as part of their everyday activities. With NetSuite, they diagnose issues on the fly with drill down visibility to the sales opportunity, customer record, or sales quote detail—and quickly take action to drive business performance.

    Benefits:

  • Get a real time view into sales, marketing and customer service performance
  • Create more accurate sales forecasts, and set quotas based on fact not opinion
  • Measure, manage and improve customer satisfaction
  • Monitor lead conversion and web site metrics
  • Eliminate multiple versions of the truth with a single centralised repository
  • Empower everyone with fingertip access to key sales, service and marketing measures
  • Gain visibility from summary, down to the actual live transaction.

  • For more information please call us now on 0845 5051720