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IT Solutions Downloads

View and download copies of our brochures and posters

Windows 10: Why Is It Right For Your Business?

Discover the advantages of Windows 10, Microsoft’s most secure OS ever.

10 Cyber Security Tips For Business

A poster with a selection of simple security tips for businesses of all sizes.

TMB 8x5 Service Desk

Read about our managed service desk for standard office hours.

TMB 24x7 Service Desk Uplift

If you need 24-hour support, all year round, our 24×7 uplift is for you.

7 Cyber Security Myths

This infographic debunks seven common misconceptions about cyber security.

7 Essential Password Tips

If you’re going to remember anything at all about passwords, this small collection of tips should be it.

Fully Managed Backup & Disaster Recovery

This brochure explores some of the key benefits of TMB’s fully managed disaster recovery solution.

TMB Guide To Cyber Security

Understand the importance of cyber security and keeping your business safe.

Effective Cyber Security For The Enterprise

We explore some of the security concerns of larger organisations.

Security Awareness Training

Test the security awareness your people and train them to be more cyber savvy in future.

Fully Managed Security & Maintenance Endpoint Service

Proactive monitoring and cyber security for your key endpoints.

Fully Managed 24x7 Server Operating System Service

Reliable, remote monitoring and maintenance for your server or servers.

Office 365 Backup

Compare the features of our comprehensive backup solution with the limited default recovery features of Office 365.

Technology And Trust

Exploring the importance of trust and the danger of over-trust in technology.

Avoid IT Disasters

Learn about disaster recovery and business continuity, including common problems faced by small businesses.

Are You Sitting Comfortably?

Ergonomics can make a real difference to the health of office workers, and in this poster, we look at some of the key points you need to consider.

11 Bad Email Habits & How To Avoid Them

If you’ve ever found yourself caught in a seemingly endless game of email tennis, ping the same thoughts back and forth, this poster is for you.

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: https://www.autotask.com/privacy-policy. Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43. Mailchimp’s policy is here: https://mailchimp.com/legal/privacy.

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.

Cookies

Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at info@tmb.co.uk or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..