Why choose TMB’s managed IT services?
Traditionally, IT support has worked on a ‘break/fix’ basis. This means your IT support team only know you have a problem when you report it. The result is downtime, while you wait for an engineer to be assigned to your support ticket and then wait for them to fix the issue.
With TMB’s managed services, we’re able to constantly monitor the performance and health of key systems, like computers and servers. When an issue arises, our support team will be alerted and will either fix things remotely or assign an engineer. In many cases, you and your team will never even know there was an issue, and there won’t be any disruption to your business.
Can I afford these services?
One of the best things about our managed services is that, unlike ‘break/fix’ support, they’re subscription based. So rather than getting big bills whenever something goes wrong, you pay a fixed amount each month, giving you greater control over your IT expenditure.
Who can I talk to about my TMB IT solutions?
As well as our helpdesk team, you can also talk to your dedicated account manager or to one of TMB’s department managers. When you sign up with us, we’ll give you all the information you need to contact the right person at the right time for you.