Opera 3 encompasses all aspects of your business, eliminating the need to run separate finance, supply chain, payroll, CRM or service systems. This total integration delivers endless business benefits. You can share knowledge accross departments, enable your teams to work remotely and access key decisionmaking information quickly and easily.
With Opera 3, flexibility comes as standard. You can buy what you need, when you need it, and expand it as your business grows. You can also customise it, to include features that address specific business needs. and naturally, we’ve made it simple for you to upgrade from your existing system.
Right out of the box, Opera 3 is a powerful operational business tool, but its additional modules make it even better.
Core to any business, Opera 3 can continually track your revenue, and when its due. Complete visibility to cashflow and what’s more, reports from Financials can be output direct to MS Excel.
The applications within Financials are:
In Opera 3, purchase orders, invoices, delivery notes and statements can be batch created as PDFs and e-mailed directly from within the system using Supply Chain Management.
Supply Chain Management applications include:
CRM is a fully integrated application of Opera 3 that gives you clear visibility into all stages of the sales process. From the first point of contact, you can manage prospects, convert prospects to customers, manage the customer relationship, report on their profitability and increase your business potential with them, all from one solution.
By streamlining your marketing activity and sales cycle, Opera 3 gives you the power to manage progression from prospect to customer. It helps make sure you never miss an opportunity or lose sight of a customer, and gives the sales team vital access to all prospect and customer information, even when on the road.
Once a prospect becomes a customer, you can continue to log actvity such as mailings, conversations, tasks and promotion. Opera 3 CRM integrates with Outlook, Excel and Word so that you can manage your communications.
Seamless integration with Supply Chain Management and Financials eliminates re-keying and ensures account information is always close at hand.
A complete document imaging and file management solution, Document Management handles all key business information: general correspondence, customer purchase orders, supplier documentation including delivery notes, invoices and credit notes, job costing paperwork, such as timesheets and requisitions, payroll & HR documents and many others. And you’ll never lose paperwork again.
Document Management Desktop offers the capture and retrieval functionality from Document Management and is available to employees that don’t have access to Opera 3. This enhances the Document Management solution into a company-wide application to help you manage one of your most important assets: paper and electronic information.
Opera 3 Payroll simplifies your key tasks and has PAYE Recognition so you will always have peace of mind.
Opera 3 Payroll is available as a stand alone application or integrates with the other applications available for Opera 3; linking seamlessly to Personnel and P11D Organiser.
Key features include:
Opera 3 Service Management is designed to maintain and renew maintenance contracts with customers. Working with Opera 3 CRM and Sales Order Processing, Service Management can provide end-to-end service and maintenance management, from Quote, Order and Delivery through to Installation, Contract, Service, Breakdown and Billing. The contract information includes value, equipment covered, billing periods and renewal date. You can also log all activities against a contract, such as site visits and Helpdesk calls, so that you have a complete picture of the contract, all in one place.
Pegasus Opera II was superseded by Opera 3 on its release in 2010, but is still widely used by many SMEs across the UK. In early 2018, Pegasus announced that OperaII would no longer be updated with legislative changes for the Payroll suite at the end of the 2018/19 tax year, so the 2018 payroll release was its last. Furthermore, Opera II will not be able to support the government’s new Making Tax Digital requirements in 2019.