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Industry Sectors We Work With

IT solutions tailored to match your industry

Not only do our customers range from small, family-owned companies to large, multinational corporations, they also come from a wide variety of industry sectors. These are a just of few of the types of business we’ve worked with in the past.

IT For Education

Educational institutions, like most public sector organisations, have to find the right balance of quality and value. That’s why TMB has developed cost-effective and reliable solutions to support the administrative and student needs of schools and colleges.

We can advise on the separation of networks for management functions and for student areas, including implementing best-in-class web content filtering and reporting, and setting up a YouTube for schools service. Whatever the level of control you require, we can advise and then deliver.

We also help our education clients source reliable and cost-effective classroom technology, including projectors, whiteboards, interactive tables and much, much more.

IT For Professional Services

Our specialist support for professional service firms helps to deliver reliable and high-performance computer networks, secured for collaboration.

Our expertise extends from email exchange servers to hybrid cloud platforms, ensuring that popular applications such as Office 365 perform seamlessly alongside industry-specific packages. Our independent status also means we can act as a sounding board on infrastructure investment, so any decisions are measured against a return on investment and the wider interests of your business, particularly when it comes to implementing cyber security strategies.

IT For Leisure & Hospitality

High-quality WiFi and mobile communication is at the top of most customers’ expectations in the hotel and leisure industry, so we’ve developed a package of internet, telephone and data packages that are tailored to meet the specific requirements of each establishment.

We’re also experts in the application of online room booking systems – because not being online simply isn’t an option.

It For Retail

Logistics companies have never been under so much pressure to deliver, thanks to ever greater demands for smart order processes and despatch.

At TMB, we help our warehousing and distribution customers get the basics right – including ensuring that their IT networks can bridge long distances so that data is transferred seamlessly around the site. We are experts in EDI and barcoding software solutions, so our clients can be confident that whatever the time of day, their pick lists, stock takes and inventory will be reading out accurately in real-time.

IT For Construction

Information technology plays an increasingly important role in the construction industry, right from the planning and design stages, through to management of finances and regulatory data.

With TMB’s cloud computing solutions, custom-developed business intelligence software and specialist applications like Pegasus CIS (Construction Industry Solutions), you can approach your future projects with confidence.

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: https://www.autotask.com/privacy-policy. Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43. Mailchimp’s policy is here: https://mailchimp.com/legal/privacy.

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.

Cookies

Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at info@tmb.co.uk or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..