Business Intelligence

Transform messy raw data into meaningful reports to allow strategic and tactical decision making
Making good business decisions is difficult, so why make it harder with poorly organised information and ineffective data analysis? Using TMB’s customised business intelligence (BI) solutions, you can bring order to this chaos.
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Why Business Intelligence Matters

Start the journey to a data driven culture, empowering end users to make informed business decisions.

Companies collect tremendous amounts of data but in inconsistent formats. Dates, for example, can easily be recorded in several ways – is it 01/10/18 or 10/01/18!?

Business intelligence is more than just reports and dashboards. The underpinning raw data must be collected and maintained following best practices. The qualitative versus quantitative debate must be had.


Why Use Business Intelligence?

The potential value of data to businesses is hard to ignore. Knowing your customers means you can respond better to their needs. Understanding the performance of your products and services allows you to assess their value. Identifying weaknesses in your organisation gives you an avenue to improvement.

But to really achieve these aims, not only do you need to ensure effectiveness and efficient data gathering. You also need tools that enable you to collate, cross reference and consolidate it all into something that’s both detailed but digestible. That’s where BI is worth its weight in gold. 

With the right BI tools, you can quickly access reports that bring all your data into one place in a way that lets you understand what it all means. No more sifting through pages of print-outs looking for relevant figures. With business intelligence, you can make informed decisions, fast.  

Our BI Services Include:

  • BI architecture and infrastructure
  • Data clean-up
  • Database consolidation
  • Data warehousing
  • SSRS reports
  • Power BI
  • Dashboards
  • Data capture enhancements and workflows
  • Data cubes

The Beginners' Guide To Business Intelligence

If you’ve never heard of business intelligence or if you’re unsure about how it would benefit your own organisation, read our free beginners’ guide. 


  • How business intelligence can help you with strategy. 
  • How business intelligence works. 
  • The different types of business intelligence.
  • Whether business intelligence is worth it for your business.
  • Practical examples of business intelligence in action.

TMB Privacy Policy

Why do we hold personal data?

Like any business, TMB Group has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, for example, we need to keep a record so we can get back to you. Data is also held so we can deliver our services and so we can provide useful information, such as security update news.

What data do we keep?
Depending on our relationship with you, we’ll hold information such as your first and last names, your email address, your phone number and your postal address. We will also possibly have details about your business and those who work for you. If you’re a customer, then we may have some of your banking detail so we’re able to accept payments for the services we provide.

How is your data stored?

As a responsible IT company, TMB stores personal data on secured computer systems. Anything that is archived will be placed on encrypted drives.

We do use third-party customer management software, Autotask, which means data may be stored on their servers, but only the data we need to deliver our services. The same goes for the Microsoft services we use, such as Word, Excel and PowerPoint, which store information on Microsoft’s cloud servers. We also use Mailchimp for marketing purposes: to send emails and to manage subscriber lists.

These third parties are not permitted to share your data or to use it for marketing purposes. You can find Autotask’s privacy policy here: Microsoft’s privacy policy for Office 365 is here: Mailchimp’s policy is here:

How long do we keep your data?

We will keep your data in our systems until it is no longer relevant to our business, but you can request that we remove or update it at any time. We will also inform any relevant third parties of your request.

Access to your information

The key thing to remember is that your data belongs to you. That means you can request copies of your personal data any time you like, or to access and update it. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. We will, of course, require proof of your identity before addressing any such request.

Depending on your request, your information may be provided to you electronically. In such cases, it will be provided in a commonly used format.

Unsubscribing and deletion

Unsubscribing is not the same as a request for us to delete personal data. If, for example, you unsubscribe from a mailing list, it is necessary to keep your email address on record to prevent marketing email from being sent to you. If we were to delete that information, we would have no way to tell if you have unsubscribed. Nevertheless, you still have the right to request erasure of your personal data.

Your right to complain

If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisory authority. In the UK, that would be the Information Commissioner’s Office (ICO).

Website analytics

Anyone who visits our website will automatically have data about them collected via Google Analytics. This gives us broad information about what people are doing on our website and which pages they are looking at. It does not provide us with personal information that could be used to identify individuals.


Cookies are small text files that web browsers receive from websites. They are stored on your computer, and they enable sites to do things like remember if you’ve visited before, if you’re a customer, what your preferences are and so on. You are entitled to view our website without them, but you may lose this kind of functionality if you do so.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Data controllers and processors

TMB is the controller for marketing activity and personal data/special category data we hold on our own employees, but we are the processor when processing our customers’ personal data (e.g. buying a licence for a named individual).  We  may use sub-processors for processing data given to us by customers.

What we won’t ever do is sell your data. And if you sign up to our mailing list, you’ll only receive marketing material from TMB as a result – no one else.

For any questions regarding your data, contact TMB’s technical director, Richard Shuker, at [email protected] or write to us at A1 Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN..