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Existing customers: 0333 900 9050

New sales enquiries: 0239 206 5024
info@tmb.co.uk
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    How It Works

    TMB Group customers can choose between two levels of service desk cover:

    TMB Group 8x5 Service Desk

    Our standard 8×5 Service Desk offers support during normal office hours.

    TMB Group 24x7 Service Desk Uplift

    For added security and peace of mind, we recommend our optional 24×7 Service Desk Uplift. With this added to our standard service desk, you’ll be able to get the help you need 24-hours a day, 365 days a year, including weekends and bank holidays. 

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    Key Benefits

    • Multiple ways of logging support tickets – contact us via email, phone or our dedicated customer web portal.
    • Windows and Mac support. 
    • Mobile assistance. 
    • Monthly service reporting. 
    • Quarterly service review. 
    • Annual roadmap. 

    What's Covered?

    TMB’s Group service desk team can assist you with a wide variety of common computer issues, including: 

    • Problems with email and other applications. 
    • Printing issues. 
    • Data connectivity problems. 
    • General hardware failures. 
    • Virus and malware infections. 
    • File and folder access problems. 

    Want To Learn More? Book A Call With Us.

    To find out more about  how TMB Group can support your business, book a call using our online diary below.

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