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How It Works

TMB Managed Telephony uses a cloud-based technology called IPBX (Internet-based Private Business Network), also known as hosted telephony. Basically, what it means is that your phone network will exist in the cloud. Using desk phone, a soft client or a mobile app, you connect to this network over the internet. As well lower running costs, it makes logistics like moving office or adding new users a breeze.

Make Calls The Way You Want!

As a cloud-based system, our telephony service can be accessed in a variety of different ways. Best of all, you can choose to use some of them or all of them – whatever works most effectively for you!

Desk Phones

They look just like ordinary landline telephones, but they’re so much more. Our VoIP-based desk phones offer high-quality calls and all the features you would expect from a traditional private phone network. Plus you can use them with headsets, if you prefer not to be tied to your desk.

PC Application

If you don’t need a desk phone, then our PC application could be right for you. It connects to the very same network the desk phones use, and you still get unique phone numbers. The only difference is you use a desktop PC or laptop to connect and make calls with a compatible headset. 

Mobile App

Spend a lot of time out of the office? Our telephony app for Android and iOS gives you access to your phone network no matter where you are. What’s more, if you also have a TMB desk phone or our telephony program on your PC, your calls can be automatically forwarded to your mobile app. 

Features

Reporting And Analysis

Reporting & Analysis

As a fully digital system, it's easy to analyse your call metrics, and we can provide in-depth reports.

Easy Contact Manager

Easy Contact Management

Build and share address books quickly and easily.

Plug And Play

Plug & Play​

Because we set up your handsets for you, adding phones is easy - just plug them in and you're all set!

Massive Savings

Massive Savings

You pay a flat monthly fee for all UK calls, even if they're to mobile phones. Your handsets come included too.

Security

Security

Protect your phones and voicemails with PINs or passwords.

High-Quality Audio

High-Quality Audio

Take calls with clear, precise sound. No more crackly analogue lines!

Frequently Asked Questions

Why choose TMB’s Group managed IT services?

Traditionally, IT support has worked on a ‘break/fix’ basis. This means your IT support team only know you have a problem when you report it. The result is downtime, while you wait for an engineer to be assigned to your support ticket and then wait for them to fix the issue.

With TMB’s Group managed services, we’re able to constantly monitor the performance and health of key systems, like computers and servers. When an issue arises, our support team will be alerted and will either fix things remotely or assign an engineer. In many cases, you and your team will never even know there was an issue, and there won’t be any disruption to your business.

Can I afford these services?

One of the best things about our managed services is that, unlike ‘break/fix’ support, they’re subscription based. So rather than getting big bills whenever something goes wrong, you pay a fixed amount each month, giving you greater control over your IT expenditure.

Who can I talk to about my TMB Group IT solutions?

As well as our helpdesk team, you can also talk to your dedicated account manager or to one of TMB’s Group department managers. When you sign up with us, we’ll give you all the information you need to contact the right person at the right time for you.


Does TMB Group provide hardware?

Yes, we can supply everything from PCs and servers to firewalls and routers. We also carry out infrastructure projects, including network planning and deployment.

What are TMB’s Group response times to support tickets?

Our response times vary on a sliding scale, dependent on the severity of individual incidents. High-priority issues, for example, have a first response time of under 30 minutes.

What kind of businesses does TMB Group work with?

We specialise in providing IT solutions to SMEs, ranging from one-man bands to larger companies with hundreds of users. We can do this because our services are intrinsically designed to scale up as needed. That also means if your business grows (as we hope it will), your TMB Group services will grow with it.

How do I know what IT solutions I need?

If you’re an IT manager, you’ll probably have your own plans, and TMB Group is more than able to work alongside them or to make best-practice recommendations. But if you’re not technologically inclined, we can provide you with all the assistance you need to make an informed choice. Indeed, by helping our customers choose IT services and products they will actually benefit from, we aim to develop long-lasting, valuable business relationships that work for everyone involved.

Request A Live Demo Of Our VOIP/Hosted Telephony System

Is your current phone system letting your business down?

Is your current system too expensive for what you get?

Maybe it's time to consider a cloud-based VoIP phone system that is:

  • cost-effective
  • scalable
  • offers you flexible telephony

Schedule a Live Demo with one of our unified communications engineers today.

We’ll show you how TMB can enhance your workflow communications and collaboration all in one application.

For your free, no-obligation, personalised live demo, schedule your demo with our friendly team today by completing the form on the page - don't delay, your new fully managed telephony system is only a click away.

If you would like to learn more about our services, simply click the button below to request a callback.
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